pre-sale service
•We provide various forms of pre-sale services, such as product design proofing and mold opening according to customer needs, and logo printing according to customer requirements.
•Send samples to customers for reference
In-sale service
•Detailed product design and process flow
• Regarding the design, manufacturing, and shipping schedule
After-sales service
• We will answer customer questions in a timely manner. If needed, we will provide online help.
• We will keep product samples so that customers can order and change this product model again.
•We will provide samples of the new series of products to former customers.
If you are interested in us, please contact us.
Shenzhen Haishan Technology Co., Ltd. - has a strong R&D team and innovative strength. The company was founded in 2017 and is located in Shenzhen, the city of innovation and technology. It specializes in the production of lithium battery packs, lithium battery management systems (BMS), lithium battery remote control systems and Beidou/GPS positioning terminals, charging and swapping cabinets, and management solutions for automobiles, electric vehicles, and motorcycles. Customization, design, development, sales and after-sales. Among them, lithium battery leasing and charging and swapping remote control management system and Beidou GPS positioning terminal are in a leading position in the new energy low-speed electric vehicle industry. At present, from design to research and development to production, the company and several domestic companies have provided perfect solutions for lithium battery intelligent LOT management system and intelligent BMS. Our corporate purpose: leading smart cities, precise and intelligent management, and promoting green energy.
1. Is there any warranty for the machine?
A1. All machines have a one-year warranty for the machine host and three months for accessories, plus life-time technical support and online after-sale services.
2. If the machines broken during the shipment, will you support us?
A2. If it is confirmed that there is broken during the shipment, we will contact the shipping company for a claim for you.
3.Can we customize my Logo on the products?
A3.Sure. We support OEM with certain quantity.
4.Are you manufacture or trading company ?
A4. We are the factory and will deliver the goods to you directly from the factory.
5.How many kinds of payment term do you have?
A5.We accept Western Union, Money Gram, T/T and Trade Assurance in AliExpress.
6.What should I do if I don`t know how to use the machine?
A6.We provide instruction video and user manual for your reference, plus 24 hours on line service.
7.What`s your transportation modes?
A7: We support DHL, TNT, Fedex, UPS deliver; special line, by sea and by air. it will be based on customer`s requirement.