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Environment Standard | E1P3、Carb2 |
Product Feature | flameproofing,moisture-proof |
Design | Customized Designs Supported |
Type | Customized Cabinet Designs |
Size | Customized Size |
FAQ
Q1 : Do you provide samples ?
A1 : Yes, we do. Most of samples are subject to a sample fee. The sample fee is deducted from the final
price when the order is placed.
price when the order is placed.
Q2 : Is assembly services available ?
A2 : Yes, If there have special needs, we can help you to assemble the furniture before it is shipped to you.
Q3 : How's the quality of your products ?
A3 : HeMai insists on choosing Sustainable and Eco-friendly products complied E1P3 European standard, and American Carb2 standard.
Q4 : Do you provide hardware components ?
A4 : HeMai provides quality hardware from well-known domestic/ international suppliers .
Q5 : How long does it take to get the cabinet ?
A5 : The time differed by quantity of the order and delivering countries; 20 days of time is required for procession and delivery (Delivery time varies by country)
Q6 : What's your term of trade and payment ?
A6 : Terms of trade: FOB Terms of payment:30% of payment would be charged before Production the deposit in T/T method. Rest of the payment would be charged before shipment in T/T or L/C as the
final payment Duty would be pay based on country regulations.
final payment Duty would be pay based on country regulations.
Q7 : Is after –sales service available ?
A7 : We provide 5-year warranty for our products (3-year warranty for hardware components). Material replacement is available for manufacturing defect.
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